Industry:
Automotive , Distribution/3PL
Categories:
Operational routing and scheduling , Benefits reported , Large operation
The nationwide distribution of 150,000 tyres a week by Goodyear Dunlop, in partnership with Christian Salvesen, sees Paragon’s Multi User routing and scheduling software enhancing next day delivery. By making the switch to centralised planning, while maintaining fast efficient scheduling for national next day delivery, Multi User Paragon has extended the operation’s routing and scheduling capabilities to achieve new levels of efficiency and customer service.
When Christian Salvesen won the contract to transform the eight-depot, 89 vehicle operation delivering more than seven million tyres a year to retailers, car manufacturers, garages and wholesalers, Paragon was selected to aid the streamlining process. Already in use at a regional level, the Paragon system was expanded to include Multi User and Multi Depot capabilities to help Christian Salvesen manage and meet the tight delivery deadlines of this much larger networked operation.
At Goodyear Dunlop’s new 46,000 sq. m. national distribution centre, TyreFort in Birmingham, Paragon is used to route and schedule up to 5,000 calls a day. By allowing transport planners to work concurrently, Multi User Paragon ensures that information for all orders received by 5:30 pm can be downloaded to the system managing the picking process in time for nationwide delivery the next day. The distribution data is then fed into Christian Salvesen’s bespoke SHARPnet system, which can make delivery information available to customers on the internet.
"The sheer volume of calls to be scheduled in a short space of time makes the daily use of Multi User Paragon integral to this operation," says Richard Bevan of Christian Salvesen. "By drastically reducing planning time, the system is also proving itself as a customer service tool by enhancing our next-day delivery service which is a key element of Goodyear Dunlop’s long-term commitment to improving customer service."
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