Industry:
Oil & Gas
Categories:
Operational routing and scheduling , International , Large operation
The Linde Group is rolling out Paragon around the world for the daily transport planning of its gas cylinder business. Standardising on Paragon's advanced logistics software will enable Linde, which operates in 100 countries, to optimise the routing and scheduling of thousands of gas deliveries across the world. The move has already seen successful implementations in Europe which have demonstrated both operational savings and improved customer service levels.
Linde already uses Paragon to plan daily deliveries in Germany, Belgium, the Netherlands and France, with customers able to place orders up to 5pm each afternoon for next day delivery. The system is also currently being implemented in the Czech Republic, Norway, Sweden, Australia and New Zealand and will be rolled-out soon in the USA and Canada. Eventually, Paragon will be in use worldwide, extending its transport efficiencies and service improvements, particularly in relation to vital therapeutic gas deliveries, to Linde’s combined global fleet of 4,500 vehicles.
Paragon was chosen following an extensive Six Sigma-based selection process which scored competing systems on ability, reliability and supplier quality. It replaces disparate PC-based and manual systems and has already removed Linde's reliance on local schedulers. Planning is now undertaken by one or two experts in each country who are able to take a 'big picture' view of operations, which brings the added benefit of balancing workflows. The system is installed centrally and accessed via Citrix by schedulers in each country, integrating seamlessly with Linde's SAP enterprise system.
“Our gas businesses require a quick turnaround of orders into deliveries within a tight timeline. In many cases it is critical that we get urgent supplies to customers,” says Martyn Stretch, Global Transport Manager for Linde's cylinder business. “Paragon enables us to work to these tight constraints and ensures that we keep our customer service promises. In addition, Paragon Software Systems has proven to be a reliable, knowledgeable and responsive company, qualities in line with our own customer focus.”
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