Industry:
Manufacturer
Categories:
Operational routing and scheduling , Vehicle tracking and fleet management , Benefits reported
Instarmac, the UK’s leading manufacturer of highway maintenance, concrete repair and tile adhesives and grouts products, has implemented Paragon Fleet Controller to inject additional customer service and backhauling benefits into a 16-vehicle operation already profiting from the accuracy and efficiency of Paragon’s plans.
While Single Depot Paragon had pushed up fleet utilisation and saved 12 % in transport costs, the real-time fleet visibility provided by Fleet Controller is resulting in a broad range of efficiency gains critical to the operation's rapid expansion.
Connected through a standard interface with NAVMAN Wireless' OnLine AVL tracking system, Fleet Controller has enabled collections to be introduced into routes for the first time as planners can see and divert the vehicle nearest to newly-available stock. Customers now automatically receive text or email alerts when their deliveries are approaching - vital for forward stock locations and council depots which need to ensure someone is available to accept the goods-in load.
The benefits of Fleet Controller extend into the warehouse too, where staff can see when a vehicle is on its way back and prepare the next load, improving operating efficiency, smoothing workloads and making the most of vehicle and driver time.
"The reliability and precision of Paragon’s plans and reports have put us in a very strong position as we grow our business," says Instarmac’s Graham Stafford. "One of Paragon's key strengths is the focus and flexibility of its support team, which has worked tirelessly with us to make sure the solution works as effectively as possible for our particular operation."
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