March 14, 2003 | Categories: Clients, Large operations
The nationwide distribution of 150,000 tyres a week by Goodyear Dunlop, in partnership with Christian Salvesen, sees Paragon's Multi User application enhancing next day delivery. By making the switch to centralised planning, while maintaining local visibility and control, Multi User has revolutionised the operation's routing and scheduling capabilities to achieve new levels of efficiency and customer service.
When Christian Salvesen won the contract to transform the eight-depot, 89 vehicle operation delivering more than seven million tyres a year to retailers, car manufacturers, garages and wholesalers, Paragon was selected to aid the streamlining process. Already in use at a regional level, the Paragon system was expanded to include Multi User and Multi Depot capabilities to help Christian Salvesen manage and meet the tight deadlines of this much larger networked operation.
At Goodyear Dunlop's new 46,000 sq. m. national distribution centre, TyreFort in Birmingham, Paragon is used to route and schedule up to 5,000 calls a day. By allowing transport planners to work concurrently, Multi User ensures that information for all orders received by 5:30 pm can be downloaded to the system managing the picking process in time for nationwide delivery the next day. The distribution data is then fed into Salvesen's bespoke SHARPnet system, which can make delivery information available to customers on the internet.
"The sheer volume of calls to be scheduled in a short space of time makes the daily use of Multi User Paragon integral to this operation," says Richard Bevan of Christian Salvesen. "By drastically reducing planning time, the system is also proving itself as a customer service tool by enhancing our next-day delivery service which is a key element of Goodyear Dunlop's long-term commitment to improving customer service."
"Multi User Paragon provides integrated logistics planning both at regional and national levels," comments William Salter, Paragon's Managing Director. "Our ability to deliver the efficiency benefits of a centrally planned operation combined with fast scheduling to reduce lead times and multi user access for added flexibility, has far reaching implications for large scale distribution operations such as this. Multi User Paragon also has applications in smaller single depot operations where terminals can be added to an existing Paragon system, for example, to enable management, warehouse staff or customer services to view or adjust the transport plan."
Notes to Editors:
Paragon Software Systems is a market leader in transport optimisation with over 1,500 routing and scheduling systems installed in more than 33 countries. Paragon helps companies reduce transport costs by up to 20 per cent through more efficient deployment of vehicles and drivers. Headquartered in Dorking, UK and with US offices in Dallas, Paragon is a respected pioneer in routing and scheduling with over 30 years of know-how.
Paragon is employed by transport operations ranging from just 10 vehicles at a single site to hundreds of vehicles operating from several sites. The system is used for routing and scheduling optimisation; managing transport resources; strategic planning; scheduling home deliveries continuously as orders are being confirmed; and managing the execution of the transport plan in real time using vehicle tracking technology.
Paragon assists many leading companies with their logistics including ASDA, Royal Mail Group, Harrods, Sainsbury's, AB Agri, CEVA Logistics, Wincanton, DHL Exel, Norbert Dentressangle, Linde, Fuller's, John Lewis, Tesco, Keystone Distribution, Raleigh and many others.
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