Paragon HDS - Home Delivery System

Optimise home delivery routes & schedules as you promise deliveries

Paragon HDS is a home delivery management and route optimisation system that integrates with your existing multi-channel ordering and delivery booking systems, to enable significant improvements in both customer service and transport efficiency.

Delivery routes are dynamically scheduled as orders are processed to ensure you only offer deliveries that are cost effective and practical. Optimised scheduling helps you keep control of your transport costs, including fuel and CO₂ emissions.

This home delivery software enables feasible transport-efficient delivery slots to be offered to customers while they are placing their order or booking their delivery - whether on-line, in-store or via telesales. This can significantly improve customer service while increasing fleet utilisation and reducing costly delivery failures.

Paragon HDS delivers significant benefits for retailers, manufacturers, wholesalers and logistics companies involved in home delivery such as:

• Improve order and delivery management processes through increased visibility
• Allow the customer to choose when they will receive the delivery, while they are confirming their order or booking their delivery
• Only offer delivery dates and time windows that are already known to fit efficiently with other deliveries already promised
• Always promise deliveries that are known to be feasible, to avoid over committing the fleet
• Continue accepting orders until all routes are fully utilised, increasing productivity and vehicle utilisation
• Reduce delivery failures, which cost money and degrade service
• Improve overall fleet efficiency by continually re-optimising the picture as new orders are taken - while continuing to respect all promised delivery windows.

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