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Testimonials - Backup and support

"The high quality of Paragon’s support is a key feature within this project and we are delighted with the responsiveness of the support team in helping us to get so far, so quickly."


- Operations Director
Industry: Distribution/3PL , Food & Drink
We chose Paragon not only because the software has the flexibility to handle the more challenging aspects of our parcels, mail and cash handling operations, but also because it was clear that they have the resources to support us properly and that as an independent supplier focusing all their resources into their routing and scheduling solutions, they can be relied upon to be there in the future.
- Systems Manager
Industry: Parcels/Post/News

Paragon worked closely with us to configure the software so that it would enable us to meet our demanding home delivery service requirements. The system was installed in 12 weeks and four weeks later, we were fully operational as the first homecare provider to offer a dynamically planned home delivery service with two-hour delivery windows


- Head of Supply Chain
Industry: Home Delivery , Pharmaceutical
When you are under pressure finalising a transport solution, it's great to know that you can pick up the phone and talk to someone who knows how best to use the software to achieve the optimum solution.
- Development Director
Industry: Distribution/3PL

One of Paragon's key strengths is the focus and flexibility of its support team, which has worked tirelessly with us to make sure the solution works as effectively as possible for our particular operation.


- Operations Director
Industry: Manufacturer
We have had continual support from Paragon to further tailor the system configuration as our needs evolve. This means that we have ongoing confidence in knowing not only that we will always run a fully optimised delivery fleet, but also that the software will always keep in step with our evolving operation
- Logistics Manager
Industry: Manufacturer

We are very pleased to report significant success with the Paragon software for our Staples account. The system was installed and operational in a short space of time thanks to Paragon's support team


- General Manager
Industry: Distribution/3PL

If we need any help Paragon's support team are only a telephone call away. The software is a perfect fit for our fixed route planning of The Original Factory Shop deliveries.


- Operations Director
Industry: Distribution/3PL
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