Industry:
Home Delivery , Manufacturer
Categories:
Operational routing and scheduling , Benefits reported , Small/medium operation
In preparation for changes to its distribution operation, bespoke furniture maker Hammonds purchased Paragon's market leading technology for live daily planning and efficient urban routing. With Integrated Fleets software providing the former, and street level mapping capabilities providing the latter, Hammonds has established a robust and efficient framework for its new fleet of larger, longer-working vehicles.
With a 20-vehicle fleet operating out of five sites making up to 100 deliveries every day to customer homes and furniture fitter lockups, Hammonds now uses the Paragon software for the central planning of the whole operation. As a result, the vehicle fleet is more productive now that it is planned as one integrated resource, and the use of Paragon's street level routing functionality, used to plan routes for drivers making home deliveries into the London area, is enabling Hammonds to offer tighter customer time windows with confidence.
"Having used Paragon in previous roles, I knew the company had the sector focus and commitment to technology that would be needed to provide a fast and reliable scheduling solution for our distribution operation, and I've not been disappointed", comments Hammonds' Roger Brooks. "We are seeing real benefits from planning our whole fleet as a single combined resource. Paragon gives us efficient routes and trip combinations which enables us to maximize the utilization of our fleet every day, and there is no way we could revert to manual planning."
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