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Testimonials - Support and backup

I have worked with many vendors in my 20-year career in food distribution and Paragon has been one of the most supportive companies I have ever worked with. The company has always been quick to understand our needs for enhancements and our requests for training and support.

- Director, Operations Support Industry: Distribution/3PL

Paragon took the time to understand our operational needs and assess the software's suitability. The good fit was obvious.

- Transportation Manager Industry: Wholesale , Food & Drink

We chose Paragon over alternative systems because of the software's flexibility, their experience with large global accounts, and finally because they understood our operation and brought years of working knowledge to our organisation.
- National Distribution, IT Dealer Relations and Support Manager Industry: Automotive

We now have a powerful tactical tool which will make it easy for us to see exactly where our resources are being deployed - backed up by a responsive support team which remains focused on our goals.

- Transportation Manager Industry: Wholesale , Food & Drink

Paragon's software stood out as being the best on the market, with the experience and knowledge of the support team finally guiding our choice.

- Operations Director Industry: Distribution/3PL , Food & Drink

Once we saw the quality of the results and experienced their professional support, we knew Paragon was the right company to partner with.
- VP of Information Technology Industry: Distribution/3PL

When you are under pressure finalising a transport solution, it's great to know that you can pick up the phone and talk to someone who knows how best to use the software to achieve the optimum solution.
- Development Director Industry: Distribution/3PL

One of Paragon's key strengths is the focus and flexibility of its support team, which has worked tirelessly with us to make sure the solution works as effectively as possible for our particular operation.

- Operations Director Industry: Manufacturer

Paragon was the only routing and scheduling supplier combining all the key attributes we were looking for in a long-term partner: a comprehensive software offering that had the flexibility we were looking for, exclusive sector focus, depth of experience and independence.

- Corporate Manager of Transportation & Logistics Planning Industry: Distribution/3PL

We get excellent support from the Paragon team when we need it - they reacted very quickly to get the system back up and running after we'd suffered computer failure and data loss following severe weather conditions.

- Customer Logistics Manager Industry: Home Delivery , Non-Food Retail

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Select an Industry

• Home Delivery (9)
• Manufacturer (11)
• Pharmaceutical (1)
• Agriculture / Animal Feed (3)
• Automotive (2)
• Waste Management (3)
• Food and Drink Retail (6)
• Oil & Gas (3)
• Wholesale (4)
• Non-Food Retail (3)
• Parcels/Post/News (1)
• Service Management (3)
• Distribution/3PL (23)
• Food & Drink (14)

Categories

• Operational routing and scheduling (5)
• International (8)
• Benefits reported (32)
• Large operation (5)
• Company endorsement (24)
• Software endorsement (29)
• Support and backup (12)
• Integration (4)