Company History

The Paragon routing and scheduling product was first launched back in 1980 by PA Consulting Group, fulfilling a niche need in the transport industry.  By 1987 we had grown to become the UK’s leading supplier of routing and scheduling optimisation software.  Following a management buyout from PA Consulting in 1991 Paragon Software Systems was born and we haven’t looked back since.  

In the last 30 years the transport industry has changed beyond recognition. Distribution operations and road networks are more complex than ever before; customer expectations have increased; the retail industry has boomed and technology has advanced significantly.   Here at Paragon we have continued to move with the times, enhancing our core algorithms and introducing new products that are designed to meet the real needs of today’s transport operators.  Our commitment to sensible product evolution and staff retention has enabled us to stay at the forefront of this dynamic industry.  It has also seen our business grow, both within the UK and overseas and as a result we now have over 3,400 systems in use in more than 60 countries around the world and with growing businesses in the USA and China the future remains as exciting now as it did back in 1987.

Experience

Many of our existing customers have been working with us for over 20 years, justifying our decision to be more than just a software supplier for our clients.  Our client list features leading names from the retail, home delivery, food service, manufacturing and 3PL sectors.  In addition we have many smaller, family run operators who invest in and benefit from the routing and scheduling solutions that we have to offer.  We are very proud of our client achievements and work hard to maintain good client relations.  

Once you have decided to purchase a Paragon system, you will find we are very determined to make sure that your use of our software is as beneficial as possible for your operations.  Our support team, who have 200 man-years of Paragon experience between them, take users through the implementation and set up processes, from calibration through to parallel running and go live.  Once your routing and scheduling system is live you have the back-up of our experienced Hotline team who are on hand to help with any issues you may have. We’re very proud of the support we offer our customers and it’s something that differentiates us from other suppliers.