"We are able to use the software to spot opportunities to make efficiency and service improvements; you wouldn't be able to get such an instant view with manual planning methods. We also use it strategically to run 'what if' scenarios and use the reports within any proposals to customers. For example, we use it for assigning stores to a DC; this is particularly useful when considering stores that are located on the border between two regional DCs. The software helps guide our decision and proves to be reliable.
Paragon performs consistently and gives us a clear view of the operation and that is how we've been able to bring in new vehicle technology to improve delivery efficiency and save on the number of routes, while maintaining our industry leading service levels. We use the Isotrak tracking system alongside Paragon and are able to monitor actual delivery performance against the plan. The Paragon interface is very good - you can customise it to make it easy to extract information needed to monitor your KPIs." Jonathan Mahoney, Transport & Network Consultant, Gist