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Arbor Forest Products balances service and transport costs with Paragon routing software

Arbor Forest Products prides itself on being able to provide a warehouse on wheels solution to space-strapped building, DIY and construction customers across the UK.

With hundreds of incoming orders each day and a premium service offering to maintain, it is critical that Arbor Forest Products staff can confidently promise deliveries that will arrive at the right place and time in the volumes required.

Arbor Forest Products decided to automate its planning processes to ensure it could maintain excellent service while keeping costs to a minimum. Using Paragon’s routing software, it has also been able to model different routing options to maximise efficiency and vehicle fill.

Quick facts
  • Supplies more than 300,000m3 of quality timber to customers across the UK each year
  • Restrictions at customer sites and height, weight, width and length restrictions mean routes and vehicles need to be planned carefully to ensure first-time success
  • Delivering on time, every time is critical to the Arbor Forest Products customer proposition
Benefits
  • Streamlined transport planning process that factors in every unique delivery restriction
  • Accurate, feasible transport plans that prevent delays, costly detours and the risk of dangerous driving incidents such as low bridge strikes
  • Vehicle fill maximised to ensure best use of both vehicles and drivers, fulfilling orders in a single delivery and improving customer experience

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