Improve visibility throughout the distribution cycle
Many distribution operations lose visibility of shipped items once they leave the warehouse. Paragon HDX Consignment Tracking is designed to take over tracking of customer consignments as they move through the delivery network to the customer.
Consignment tracking allows you to confirm loading and dispatch of consignments from your distribution warehouse and to track delivery receipt at your last-mile delivery hub. It also supports cross-docking at the delivery hub, or the holding of consignments for consolidation prior to dispatch. Consignment movements can be actioned through a combination of RF mobile scanning devices and desktop applications.
Stay in control
Never lose track of consignments as they move from origin to regional distribution hub to final-mile delivery.
Enhance customer satisfaction
Provide accurate delivery times using up-to-date data on consignment status.
Keep your customer service team in the loop
Customers can track consignment movement at any stage of the distribution process.
- Provide customer services with visibility of consignment movements prior to dispatch
- Access real-time validation for visibility of cancelled, rescheduled or held orders
- Facilitate accurate capture of tracking information with easy-to-use mobile scanning
- Provide up-to-date delivery times to customers
- Keep customers informed of any unforeseen delays
Paragon HDX modules
Paragon HDX is a modular last mile fulfillment solution
Fulfilment Channel Manager
Ensure your deliveries are assigned to the most cost-efficient delivery channel, or jobs to the correct resource.
Local Capacity Manager
Factor in capacity constraints such as picking, trunking or production to ensure time windows are feasible.
Proactively manage the workload of your customer services team for a better customer experience.
Reduce inbound call volumes and give customers control by allowing them to amend orders via SMS or email.
Minimise the risk of failed deliveries and improve customer experience with automated updates.
Parcel, Pack and Dispatch
Integrate with major carriers' systems for visibility of last mile delivery.