An innovative home delivery system from Paragon Software Systems, Inc, has completely transformed transportation management for Spirit Delivery & Distribution Services, Inc. The New Jersey headquartered company operates throughout the US and the system has simplified complex routing and scheduling, enabling the entire operation to be planned quickly and accurately by a total of five planners. Not only is Spirit benefiting from reduced operational costs, customers are also gaining from better delivery performance.

Spirit selected Paragon’s logistics software due to its cost-effective licensing, the ability for multiple users to use the system at once and the ease of interfacing the system with the company’s databases. Prior to installing Paragon, Spirit planned all of its routes manually, which required substantial investment in human resources.

“Operationally, a key benefit of Paragon has been the reduction in the number of people required to plan routes and schedule deliveries. Where we used to have multiple associates routing in five or six locations, we now have a total of five,” says James Betz, Spirit’s Vice President Operations.

Spirit uses Paragon to make over one million deliveries a year throughout the US for a range of companies, including some of the nation’s famous retail brands. Its nationwide operations incorporate 24 strategically located warehousing and distribution centers, including 5 super-regional centers in Philadelphia, Atlanta, Chicago, San Francisco and Jacksonville.

“Paragon has allowed us to streamline our planning operations considerably and maximize the use of our fleet of 225 trucks and drivers. The system provides accurate information that can be utilized across the business giving full visibility of loads and scheduled arrival times. With this intelligence we can constantly evolve our quality of service through improving efficiencies across the business,” says James Betz.

Spirit’s services include warehousing, cross dock and home delivery and set up of appliances, electronics and furniture for the nation’s leading retailers. The company is a member of the Retail Industry Leaders Association and International Furniture Transportation and Logistics Council. Spirit Delivery started with one facility located in Newark, New Jersey, and now operates across the country. The company makes over a million deliveries nationwide every year.

Spirit Delivery & Distribution Services transforms complex routing with Paragon's routing and scheduling software