Your software partner, here to help
We pride ourselves on being more than just a software supplier; we prefer to see ourselves as a software partner, always on hand to help ensure your transport operation is a success. This is a sentiment reflected by many of our clients who rely on the expertise and time of our dedicated software support and development teams to ensure timely implementation and ongoing support of their transport operations.
Once you have purchased a Paragon route optimisation system we will work closely with your team to make sure that your use of our software is as beneficial as possible for your distribution operation. Our experienced support team has over 200 man-years of experience between them and it’s their job to take you through the implementation process, from calibration through to parallel running and go live.
After your route optimisation system is installed and live, you then have access to our online help portal – Paragon World – and the backup of our experienced in-house Hotline team who are on hand to help with any pressing issues you may have.