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3 Benefits of Implementing the fleXipod POD System

As a shipping manager, you probably spend a great deal of time trying to maintain a streamlined delivery process.

But with so many variables involved in shipping, keeping track of your fleet operations can be a challenge.

One way to improve your productivity while maintaining greater visibility of your shipments is to implement a solid proof of delivery system.

When you use Paragon’s fleXipod proof of delivery system, you can keep track of your operations while minimizing many of the obstacles that you and your drivers may encounter on a daily basis.

With that in mind, let’s discuss how your business could benefit from using the fleXipod proof of delivery system.

3 Benefits of implementing the fleXipod proof of delivery system

1. Reduce paperwork

When it comes to shipping, time is often money. Having your drivers and your customers rummage through and write on paper forms can be a time-consuming process.

Not only that, but using a paper-based system can be tedious as you and your drivers must carefully keep track of countless forms and the information on them, before manually inputting them into your central data system.

On the other hand, with the fleXipod proof of delivery system, you can easily guide your drivers through their day, while simplifying tasks such as:

  • Collecting signatures
  • Recording accurate shipping quantities for pickup and delivery
  • Making quick adjustments on the road (such as updated collection and delivery times)
  • Collecting business specific data (such as vehicle checklists or lunch break records)

By implementing an advanced proof of delivery system, you can:

  • Reduce the risk of human error on forms
  • Help your drivers stay prepared while looking more professional to your customers
  • Eliminate the use of wasteful paper forms
  • Improve the overall efficiency of your shipments
  • Automatically feed data back into your central systems

These factors are especially critical because they contribute to…

2. Improved customer service

When it comes to your business, it’s important to prioritize the happiness and overall satisfaction of your customers.

After all, the way your customers perceive your company affects their purchasing behavior and their loyalty to your brand.

In other words, if you treat your customers well, they will be more likely to give you their repeat business and even recommend you to others.

One way to ensure that you are providing your customers with the best customer service possible is by giving them peace of mind.

How can you accomplish this?

The fleXipod proof of delivery system can help.

When your customers place an order, they don’t want the hassle of wondering when or even if their shipment will arrive—they want to know where their order is, every step of the way.

Implementing a proof of delivery system allows you to access shipment data in real time so you can quickly track the status of an order.

With immediate access to shipment information, you can provide your customers with the order updates they need, when they need them, improving their overall customer service experience.

One more reason to consider using the fleXipod proof of delivery system is because…

3. It can help lower costs

The combination of improved customer service and operational benefits from using the fleXipod proof of delivery system can help you reduce overall costs for your company.

A few ways you can reduce significant costs include:

Quick and easy data collection. This allows your drivers to stay on track (or ahead of schedule) and able to accommodate extra shipments.

Reduced operational costs. By minimizing the amount of time it takes to collect, submit, and process shipment documents, you can cut down on unnecessary manual data entry while reducing any overhead costs associated with paper-based systems.

No need for additional and costly hardware. The fleXipod proof of delivery application can be used with any Android mobile phone, allowing you to add it seamlessly into your existing delivery process.

Fewer customer disputes. The fleXipod proof of delivery application can help you reduce the chance of human error that often occurs with filling out paper forms. In addition, using fleXipod allows you to collect detailed data including:

  • Signatures
  • Photos (to show that a delivery was attempted)
  • Customer satisfaction surveys
  • Installation reports

With the ability to capture so much information, your drivers can focus on providing efficient on-site service, while avoiding potential customer disputes.

Overall, this post is simply a high-level overview of how the fleXipod proof of delivery system is designed to help improve your current shipping processes.

Stay tuned for more details as we are creating an entire blog series that will expand on even more fleXipod features, videos, information on how you can implement the fleXipod application, and much more!

Wondering if the fleXipod proof of delivery system is right for your company? Visit our fleXipod pages for more information on how we can help improve the productivity of your workforce!

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