Choosing vehicle routing software is not just about checking off boxes on a “required functionality” list. Your company’s routing challenges are unique. The key to rapid and significant ROI is having people you can work with to set up the software to meet the specific needs of your transportation operation. That’s a job for smart support consultants. And that’s where Paragon shines.
Our support team has experience across 4,700 system implementations. They bring that knowledge and perspective to your project and work with you, hand in hand, to achieve the stated business objectives.
Check out the following five-step approach to implementation success.
Solution design
We take the time to understand your current operation, project requirements and future objectives before recommending a vehicle routing software solution to meet your business needs, based on our configurable software modules.
Our dedicated team of consultants supports you throughout our tried and tested implementation process. We work closely with your IT resources to make sure go-live is a positive experience for your teams and your customers.
Project management and implementation
Training and ongoing support
Whether it is one-on-one or group training sessions, we will ensure your teams are comfortable using Paragon vehicle routing software so that adoption is quick and ROI is realized as soon as possible. Learn more about the importance of training in our eBook: “Truck Routing Software: Power Users Share Lessons Learned.”
Following implementation, you will have access to ongoing support, including a dedicated support consultant and our hotline service. In addition, your own client portal provides easy access to a wealth of knowledge to help you maximize the value of Paragon routing software.
Our team of in-house developers, mapping technicians and testers have expertise in every element of logistics design. With over 700 man-years of experience between them, our support consultants and hotline specialists are responsible for the implementation and ongoing success of 4,700 truck routing systems in more than 60 countries around the world.
Experience and people
Software development and R&D
By re-investing one third of our yearly revenue back into product development each year, we are able to provide new functionality to help our customers reduce costs and improve service levels. As part of annual maintenance, customers receive regular updates, so you’ll always have access to the latest features, whichever Paragon software you are using.
Choose your starting point...
To get started on your journey to improving the efficiency of your distribution operation, choose one of the Paragon vehicle routing software products below.
