Confidently offer achievable delivery windows
Paragon HDX Core is the intelligent routing and scheduling engine behind our Paragon HDX. It integrates with your existing business systems to offer customers a choice of accurate home delivery slots at the point of order.
As each order is placed, Paragon HDX Core continuously optimizes the routes and schedules for up to a year in advance. This ensures that your customers or service agents always select time windows that are both achievable and cost-effective.
Improve first-time delivery success
SMS or email notices can be sent to customers to make sure they are available to take delivery during that time window.
Empower your customers
Let them choose delivery times from a set of achievable options that you serve up.
Lower fleet operating costs
HDX Core leverages powerful algorithms to organize hundreds or thousands of deliveries into achievable route plans that maximize the efficiency of your delivery operation
- Confidently offer achievable time windows at the point of sale
- Increase first time delivery success rates
- Automate customer communication
- Cut fuel costs with more efficient routing
- Increase drops per vehicle
- Reduce planning time
Paragon HDX software modules
Paragon HDX Core may provide all of the service enhancements you need. To further augment your home delivery software solution, Paragon offers add-on modules that help streamline your customer communications, track consignments or seamlessly interface with couriers.
Manage your upstream activities.
Manage the flow of customer communications and information across your distribution network.
Proactively manage the workload of your customer services team for a better customer experience.
Reduce inbound call volumes and give customers control by allowing them to amend orders via SMS or email.
Minimise the risk of failed deliveries and improve customer experience with automated updates.
Parcel, Pack and Dispatch
Integrate with major carriers' systems for visibility of last mile delivery.