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LF&E uses Paragon to meet transport planning demands of pharmaceutical sector

LF&E Refrigerated Transport is a temperature-controlled logistics specialist. They deliver 1000s of different products for some of the largest organisations in the pharmaceutical, medical, healthcare and clinical trial sectors.

Operating in this heavily regulated market, it is essential that LF&E can achieve a high level of delivery success and provide evidence that targets have been met. Requirements for deliveries vary with some products requiring strict adherence to planned transport times, while other jobs are more regular scheduled deliveries.  LF&E uses Paragon’s transport planning software to maximise the efficiency of its vehicles and drivers while also being able to meet high levels of customer service.

LF&E Refrigerated Transport upgrades Paragon routing software to enhance deliveries of high-value and sensitive products
Quick facts:
  • Temperature-controlled pharmaceutical and healthcare deliveries
  • Delivers approximately 1500 consignments every week to homes, hospitals and healthcare trusts
  • Uses Paragon's transport planning software to manage daily planning process and carry out strategic "what if" modelling
Benefits reported:
  • Maximised fleet and driver usage while meeting customer service levels
  • Improved customer communication
  • Business modelling based on real transport data
  • Achieved first-time delivery success rate of 98.9%
  • Identified 800-mile a day route saving

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