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Paragon’s route optimisation software transforms food distribution for Frozen Food Express

Frozen Food Express (FFE) is one of the largest temperature-controlled LTL (Less than Load) operators in the US. In spite of managing more than 6,500 deliveries and collections each week, transport planning was carried out manually by staff located at each of its fourteen service centres. 

Service centres had limited visibility of the whereabouts of the tractor, trailer and driver resources as well as the arrival times of the trunking vehicles.  Find out how FFE employed Paragon’s route optimisation software to transform the efficiency of their food distribution operation, reducing transport costs and improving on-time deliveries significantly.

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Frozen Food Express is transformed with Paragon's routing and scheduling software
Quick facts:
  • Frozen Food Express is a nationwide carrier with fourteen service centres across the US
  • More than 6,500 deliveries and collections are completed each week, using a fleet of 1,150 refrigerated, dual-temperature trailers
  • There was limited visibility of the whereabouts of the tractor, trailer and driver resources as well as the arrival times of trunking vehicles
  • Staff in the service centres struggled to complete the planning process in a timely fashion
Benefits reported:
  • Reduced transport costs by up to $400k per month
  • On-time delivery improved by 12% in 6 months
  • Reduced weekly brokered loads by 90%
  • Reduced pickup and delivery truck fleet by 10%
  • Year on year sales increased by 9%
  • Centralised planning process

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