Improve visibility of all goods from hub to home
For many operations, visibility of customer stock falls drastically once items have been picked and left the warehouse. Paragon HDX Consignment Tracking is designed to take over tracking of customer consignments as they move through the delivery network to the customer.
For example, the module allows you to confirm loading and dispatch of consignments from your distribution warehouse and also allows you to track delivery receipt at your last mile delivery hub. In fact, it helps you improve visibility of your goods all the way to the last mile destination.
Consignment tracking can support cross docking at the delivery hub, or the holding of consignments for consolidation prior to dispatch. Consignment movements can be actioned through a combination of RF mobile scanning devices and desktop applications.
- Provide customer services with visibility of consignment movements prior to dispatch
- Real-time validation to provide visibility of cancelled, rescheduled or held orders
- Easy to use mobile scanning facilitates accurate capture of tracking information
- Provide up-to-date delivery times for customers
- Keep customers informed of any unforeseen delays
Paragon HDX modules
Paragon HDX is a modular last mile fulfilment solution
Fulfilment Channel Manager
Ensure your deliveries are assigned to the most cost-efficient delivery channel, or jobs to the correct resource.
Local Capacity Manager
Factor in capacity constraints such as picking, trunking or production to ensure time windows are feasible.
Proactively manage the workload of your customer services team for a better customer experience.
Reduce inbound call volumes and give customers control by allowing them to amend orders via SMS or email.
Minimise the risk of failed deliveries and improve customer experience with automated updates.
Parcel, Pack and Dispatch
Integrate with major carriers' systems for visibility of last mile delivery.