Ensure you can fulfil the delivery windows you offer
The delivery windows you offer to your customers can be restricted by many different parameters. In addition to the availability of your drivers and fleet, you may be constrained by daily manufacturing, warehouse picking or trunking capacity. But this shouldn’t stop you from being able to confidently offer last-mile delivery windows at the point of purchase.
The Paragon HDX Local Capacity module monitors your manufacturing, picking or distribution capacity. It fully integrates with Paragon HDX Core, feeding the capacity limits into the intelligent routing and scheduling engine so that customers are only offered feasible last mile delivery windows. Capacity limits can be set by day or by week.
- Align your warehouse or store picking capacity with your delivery capacity
- Align your manufacturing capacity with your delivery capacity
- Improve customer service with achievable delivery timescales
- Improve visibility across your supply chain
Paragon HDX modules
Paragon HDX is a modular last-mile fulfilment solution
Fulfilment Channel Manager
Ensure your deliveries are assigned to the most cost-efficient delivery channel, or jobs to the correct resource.
Proactively manage the workload of your customer services team for a better customer experience.
Reduce inbound call volumes and give customers control by allowing them to amend orders via SMS or email.
Minimise the risk of failed deliveries and improve customer experience with automated updates.
Parcel, Pack and Dispatch
Integrate with major carriers' systems for visibility of last mile delivery.