Select the most cost-efficient home delivery channel

If you use multiple delivery channels to fulfil your home delivery orders, you still want to be able to offer cost-effective and achievable delivery windows at the point of purchase.

The Paragon HDX Fulfilment Channel Manager module is designed to automatically select the most appropriate delivery channel for your order. The software reviews the contents of an order and then determines how best to fulfil it based on a set of configurable rules.

When you combine the Paragon HDX Fulfilment Channel Manager module with Paragon HDX Core, this information is fed straight into the intelligent routing and scheduling engine so that feasible home delivery windows can be offered with sub-second response times.

For customers using the Paragon HDX Parcel Pack & Dispatch module, orders can be routed through to the relevant courier for delivery.


Problems solved

  • Determine the least cost fulfilment method for each delivery
  • Improve supply chain visibility
  • Automate omnichannel fulfilment operations
  • Ensure the correct skill sets are applied to each delivery
  • Improve customer service with achievable delivery timescales
  • Ensure deliveries are assigned to the correct resource